Thank you for your order
You should hear from our office to confirm the delivery day for your order. This will be either via email or telephone. If you have ordered and you are hoping for delivery tomorrow then please let us know as soon as possible by phoning 01732 243434 or sending us an email.
If your order included fish, they will arrive in easy to carry 10kg boxes. Please remove the bags from the boxes and float them, unopened, on the surface of the water for 30 minutes.
After this time you can remove the bands from the top of the bag and roll down the edge. Then allow fresh water to slowly enter the bag. The fish can then be released into their new home.