I have always bought my fish from a pet shop. Will sending fish by post harm them?
No matter where you buy your fish, how they are treated before purchase is exceptionally important for your existing fish as much as it is for the new arrivals themselves. The average fish in a Pet Shop has been shipped from another country via a flight and through customs to a fish wholesaler. It is then kept in tanks pending sale to the shop, when it is boxed up again and delivered. It is then unpacked and housed, often in cramped conditions, with other fish from other sources, ready for a customer to select it. When selected, it is then re-bagged and you take it home.
Buying a fish direct from the farm means that the majority of this stressful process is completely avoided. The fish will come straight from the farm, to your door. There is no chance of any cross-contamination with other fish from other sources and the fish arrive relatively stress free.
We also always advise that all new fish from any source are kept separate from existing stocks until you are 100% happy with their health and condition. However, in the vast majority of cases, this is not practical and fish are introduced immediately into the pond with the existing occupants. It is in this situation that buying from a reputable farm or supplier is most important.
If I order my fish today will I receive them tomorrow? We are able to deliver fish any day Wednesday to Friday. However, we will never send out fish unless we know that the customer is expecting their arrival. If your fish are ordered before 1pm the day before then we are able to send them out for the following day but please let us know that this is when you would like to receive them. You can make a note on the order requesting a specific delivery day and we will confirm by email, alternatively, you can call our office to arrange a delivery day. Whilst our customers are exceptionally important to us, fish welfare will always come first!